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Salesforce Service Cloud Jumpstart Package

Launch your Service Cloud org quickly, efficiently, and with expert guidance. Our Jumpstart Package is designed to help teams get up and running with the core capabilities they need—fast.

What You Get

  • Quick Feature Enablement: Get immediate access to essential Service Cloud features configured to your business needs.

  • 360° Customer Visibility: Set up foundational data structures that give your team complete insight into customer accounts, contacts, and case history.

  • Time-Saving Automation: Automate repetitive tasks with tailored workflows and validation rules.

  • Enhanced Analytics: Gain access to customized dashboards and reports to visualize KPIs at multiple levels.

Included Configurations

Accounts & Contacts

  • Record types

  • Up to 10 custom fields

  • Validation rules

  • Lead conversion mappings

  • Page layouts

  • Up to 5 list views

Cases

  • Up to 5 case processes

  • Record types

  • Up to 20 custom fields

  • Validation rules

  • Page layouts

  • Up to 5 list views

Roles & Permissions

  • Case contact roles

  • Case team roles

  • Predefined team setup

  • User creation

  • Assign standard profiles

  • 60-minute training session on user and profile management

Data Migration

Import Leads, Accounts, Contacts, and Cases via a predefined CSV format.

Automation

  • Up to 5 workflows to streamline operations

  • Up to 2 validation rules across Accounts, Contacts, and Cases

  • Custom email template for case communication

Dashboards & Reporting

  • Up to 3 dashboards with source reports

  • KPI-driven visualization and insights

Project Scope & Approach

  • Requirement Workshops: Up to 4 hours (remote)

  • Business Scope: Accounts, Contacts, Cases, Pipeline

  • Comprehensive rollout plan

  • 990-minute training on the full deployed solution

Project Duration

3 Weeks

Package Fee

$5,000

Delivery Team

Project Manager

Business Analyst

Salesforce Developer

Quality Analyst

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